Thank you for taking the time to share your experience, and I’m sorry again for the frustration this caused. After speaking with you, we discovered that Ryobi made some small changes to the outlet connection on the new Ryobi 2030 PSI Compact High Pressure Washer, which unfortunately meant our CS041 adaptor didn’t lock in properly with your unit.
At the time of your purchase, we weren’t aware of this compatibility issue, but we’ve since updated the product listing to include a clear warning so future customers won’t run into the same problem.
As discussed, we’ve already issued you a full refund for your order. We really appreciate your patience and understanding as we work through these unexpected changes from manufacturers, and we’re always here to help find the right solution where possible