Get in Touch
Location
Unit 6/162 Rooks Road, Nunawading, VIC 3131
Tip: Enter from the side road adjacent to 160 Rooks Road and turn left up the ramp.
Note: We are a click & collect store only, there is no retail front.
Opening Hours
Monday - Friday: 9:00am - 5:00pm (excluding public holidays)
Frequently Asked Questions
1. Do you have a physical store I can visit?
No, we are an online-only store. While we do offer a Click & Collect service, our retail front is closed to the public. You must place your order online for delivery or collection.
2. How does Click & Collect work?
To use Click & Collect, place your order online and select this option at checkout. Once your order is ready, you will receive a confirmation email. Please keep your order number ready at the time of collection.
3. Can I place an order in-store?
No, all orders must be placed online. Since we are an online-only store we do not offer in-store purchasing or browsing.
4. Do you deliver orders?
Yes, we offer delivery options! Simply choose delivery during checkout, and your order will be shipped to your specified address.
5. How do I contact your team?
You can reach us via email at hello@detailstore.com.au for any inquiries, and our team will get back to you within 24 hours.
6. Can I collect my order without the order number?
No, you will need your order number to collect your purchase. This ensures secure order verification and a seamless collection process.
We're here to help! Feel free to reach out via email at hello@detailstore.com.au for any questions you may have.