For general enquiries, please send an email to hello@detailstore.com.au and we will advise accordingly.
We are committed to developing the highest quality products in the industry and values consumer feedback that supports this mission. Our dedication to customer service extends to offering a warranty on our products to the original owner, with proof of purchase from an authorized dealer, against defects in fabrication and materials.
The manufacturer warrants that it will repair, at no charge for parts or labour, during the following time period after date of original retail purchase. Any modification to the product, voids this warranty in its entirety.
For any Kranzle product related claims and warranties, send us an email at hello@detailstore.com.au and our team will endeavour to respond within 24 hours.
To make a warranty claim, please ensure the following:
If your claim is approved, Powerblast will, at its discretion:
The recommended oil grade for all Kranzle pressure washers for oil change out is 15W-40 diesel engine oil - this is typically changed after 50 hours of use, or within the 2 year mark, whichever comes first. We recommend using the prescribed Kranzle gear oil; otherwise you can also use Castrol RX Super Engine Oil 15w-40 or Valvoline Super Diesel 15W-40.
Kranzle offers sophisticated high pressure cleaners with technical benefits that are designed to extend the service life of the machine. Many of these technical details are innovations that originate from the Kranzle development center in Illertissen, Germany, and are exclusive to Kranzle machines. A properly designed pressure washer has a brass pump head, a 4 pole (slow revving) electric motor, continuously adjustable pressure and of course a decent a warranty.
Click here to find out why you should invest in a Kranzle pressure washer.
The Kranzle pump head is manufactured by Kranzle in Germany from forged special brass and guarantees an extremely long service life, and comes with a 10 YEAR GUARANTEE.
All Kranzle pumps have ceramic coated stainless steel plungers. These provide excellent thermal conductivity and when combined with the characteristics of a hard ceramic coating, offer an extremely low-wear surface.
Kranzle pumps can be run without water for quite some period without suffering any damage. This is called the ‘Dry-run safety’ and is achieved by creating a water cushion between the high-pressure seals on the plungers which prevent any sucked in air from reaching the pump chamber.
Each plunger is equipped with a fabric sleeve and a Teflon graphite backing ring. The excellent Iubricating properties of Teflon graphite serve to reduce both the friction and temperature inside the pump.
For any other enquiries, click here for more information, or email us at hello@detailstore.com.au.